Emergency Contacts

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The following organisations provide essential advice, information, and crisis support services for children, teenagers, adults, and families across Australia.

General Mental Health & Crisis Support

Beyond Blue

📞 1300 22 4636

Information and support for anxiety and depression for individuals, families, and carers. More details can be found at their website: https://www.beyondblue.org.au/about/contact-us.

Lifeline

📞 13 11 14

This helpline in Australia offers 24/7 crisis support and suicide prevention for people of all ages.

Suicide Call Back Service

📞 1300 659 467

Access 24/7 telephone and online counselling for individuals experiencing suicidal thoughts or distress.

FriendLine

📞 1800 424 287

Support for anyone feeling lonely or isolated, available 7 days a week by phone or online chat. All conversations are anonymous.

Alcohol & Drug Information Service (ADIS)

📞 02 9361 8000

Provides 24/7 advice, information, and referrals related to alcohol and other drug use.

Youth & Young People

Headspace

📞 1800 650 890

Free mental health support and counselling for young people aged 12–25 and their families.

Kids’ Helpline

📞 1800 551 800

This helpline in Australia offers 24/7 confidential counselling for children and young people aged 5–25.

ReachOut

An online mental health support and suicide prevention service specifically designed for young people.

Parenting & Perinatal Support

Gidget Foundation

📞 1300 851 758

Mental health support for expectant and new parents.

PANDA – Perinatal Anxiety & Depression Australia

📞 1300 726 306

A national helpline supporting the mental health of expecting and new parents.

Karitane Careline

📞 1300 227 464

Provides support and advice for parents of children up to 5 years old.

Tresillian

📞 1300 272 736

Offers parenting guidance around sleep, feeding, and early childhood development.

Parentline (NSW)

📞 1300 1300 52

Telephone counselling, information, and referrals for parents and carers of children aged 0–18.

Trauma, Violence & Abuse Support

Full Stop Australia

📞 1800 385 578

Counselling, information, and support for people experiencing or affected by domestic, family, or sexual violence.

NSW Domestic Violence Line

📞 1800 656 463

This helpline offers 24/7 crisis counselling, advocacy, and referrals for women experiencing domestic or family violence.

Rape Crisis

📞 1800 424 017

State-wide crisis counselling for people impacted by sexual violence.

Men’s Referral Service

📞 1300 766 491

Confidential support for men seeking to change violent or abusive behaviours, also providing information for family members.

LGBTIQA+ Support

QLife

📞 1800 184 527

Peer support and referral services for LGBTIQA+ individuals via phone and web chat.

Twenty10

📞 1800 184 527

Support services for LGBTIQA+ young people (12–25 years) and adults, offering telephone, online, and social support.

Aboriginal & Torres Strait Islander Support

13YARN

📞 13 92 76

Provides 24/7 free and confidential crisis support for Aboriginal and Torres Strait Islander peoples.

Important Notice

The services listed on this page are independent organisations and are provided for general information only. Inclusion does not imply endorsement or affiliation.

If you or someone else is in immediate danger or requires urgent assistance, please call 000 or attend your nearest emergency department.

These crisis support services and helplines in Australia are not a substitute for professional psychological or medical care. If you are currently receiving therapy, you are encouraged to discuss any additional mental health support services with your treating clinician.