Support Services & Helplines

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The following organisations provide advice, information, and crisis support for children, teenagers, adults, and families across Australia.

General Mental Health & Crisis Support

Beyond Blue

 📞 1300 22 4636
Information and support for anxiety and depression for individuals, families, and carers.
https://www.beyondblue.org.au/about/contact-us

Lifeline
📞 13 11 14
24/7 crisis support and suicide prevention for people of all ages.

Suicide Call Back Service
📞 1300 659 467
24/7 telephone and online counselling for people experiencing suicidal thoughts or distress.

FriendLine
📞 1800 424 287
Support for anyone feeling lonely or isolated. Available 7 days a week by phone or online chat. All conversations are anonymous.

Alcohol & Drug Information Service (ADIS)
📞 02 9361 8000
24/7 advice, information, and referrals related to alcohol and other drug use.

Youth & Young People

Headspace
📞 1800 650 890
Free mental health support and counselling for young people aged 12–25 and their families.

Kids’ Helpline
📞 1800 551 800
24/7 confidential counselling for children and young people aged 5–25.

ReachOut
An online mental health and suicide prevention service for young people.

Parenting & Perinatal Support

Gidget Foundation
📞 1300 851 758
Mental health support for expectant and new parents.

PANDA – Perinatal Anxiety & Depression Australia
📞 1300 726 306
National helpline supporting the mental health of expecting and new parents.

Karitane Careline
📞 1300 227 464
Support and advice for parents of children up to 5 years old.

Tresillian
📞 1300 272 736
Parenting guidance around sleep, feeding, and early childhood development.

Parentline (NSW)
📞 1300 1300 52
Telephone counselling, information, and referrals for parents and carers of children aged 0–18.

Trauma, Violence & Abuse Support

Full Stop Australia
📞 1800 385 578
Counselling, information, and support for people experiencing or affected by domestic, family, or sexual violence.

NSW Domestic Violence Line
📞 1800 656 463
24/7 crisis counselling, advocacy, and referrals for women experiencing domestic or family violence.

Rape Crisis
📞 1800 424 017
State-wide crisis counselling for people impacted by sexual violence.

Men’s Referral Service
📞 1300 766 491
Confidential support for men seeking to change violent or abusive behaviours. Also provides information for family members.

LGBTIQA+ Support

QLife
📞 1800 184 527
Peer support and referral services for LGBTIQA+ individuals via phone and web chat.

Twenty10
📞 1800 184 527
Support services for LGBTIQA+ young people (12–25 years) and adults, including telephone, online, and social support.

Aboriginal & Torres Strait Islander Support

13YARN
📞 13 92 76
24/7 free and confidential crisis support for Aboriginal and Torres Strait Islander peoples.

The services listed on this page are independent organisations and are provided for general information only. Inclusion does not imply endorsement or affiliation.

If you or someone else is in immediate danger or requires urgent assistance, please call 000 or attend your nearest emergency department.

These services are not a substitute for professional psychological or medical care. If you are currently receiving therapy, you are encouraged to discuss any additional support services with your treating clinician.